Lemonaide Aftersales BPO Service

Provides personalized aftersales claims outsourcing service for dealers to deliver unforgettable aftersales experience to drivers.

1,000,000+

Vehicles Covered

50.98

NPS Score

300+

Process Outsourced

HEADLINE

Lemonaide Aftersales BPO service provides dealers and their customers with 24-hour aftersales support. This enables dealers to focus on sales and marketing while having peace of mind that Lemonaide is always on standby to take care of all their aftersales needs.

Specified Process Administration Outsourcing

Lemonaide Specified Process Administration service allows dealers to easily establish a unique aftersales experience for their customers via our proprietary SOP management tool. This solution allows our BPO agents to promptly service customers in accordance with each dealer’s standard operating procedure.

Accident Administration Outsourcing

Lemonaide Accident Administration service improves drivers’ claims experience. Our dynamic rating system and our 24-hour BPO agents work directly with workshops and insurance companies to ensure that customers are getting quality and timely repair.

Maintenance & Repair Administration Outsourcing

Lemonaide Maintenance and Repair Administration service helps drivers connect with the right workshop. Our comparison service along with our dynamic rating system ensures that customers are always getting quality repair and maintenance at the best deal.

Warranty Administration Outsourcing

Lemonaide Warranty Administration service improves drivers’ claims experience and reduces claims rejection by over 18%. Our proven claims management process along with our experienced engineers and legal team ensures that customers receive hassle-free claims experience.

Roadside Assistance Administration Outsourcing

Lemonaide Roadside Assistance Administration service promptly connects drivers with roadside providers. Our dynamic rating system along with our vast network of providers ensures that your vehicles are accurately diagnosed so you can quickly get back on the road.